Tablet Technology Simplifies Biometric Screenings
How quickly do you need to receive your biometric screening data?
If you’re like most of our clients, you need it right away. That’s why we developed our own tablet technology, ScreenSMART, back in 2010. We’ve been delivering screening data in real time ever since.
ScreenSMART is much more than a data-collection tool. It helps us manage event flow, protect the accuracy and security of PHI, and ensure our staff perform at the highest level.
Focused on the Participant
Do you have screening participants with unique needs? ScreenSMART lets you flag them in the system. When your CEO arrives on a tight schedule, our staff can respond accordingly.
The check-in process is seamless, with custom consent language for every client. A sortable, color-coded waiting list tells our non-screening Event Lead how long each participant has been waiting. Critical values are flagged as soon as they’re entered. You can also use ScreenSMART to collect valuable self-reported data. This feature is completely customizable.
Staff Supervision—in Real Time
Every participant uses the tablet to give the screening experience a 1-5 star rating. We also monitor staff performance live, during the event itself. When we notice an issue, right down to the screener level, we address it immediately.
After every screening, staff rate each other using the same 1-5 star rating we use for participant satisfaction. This peer-to-peer rating system helps us maintain the level of performance our clients know and expect from WCS.
Keeping Your Data Secure
ScreenSMART has always operated over an SSL-encrypted connection, the same level of security used to protect online banking and commerce transactions. Staff have user-specific logins that limit access. Screeners see only the tests they’re performing at that event, and every piece of data is validated for accuracy.
Before anything is transmitted, participants must confirm their data and answer a security question to verify their identity. We have multiple layers of protection in place.
If you’d like to learn more about everything WCS can do to make your biometric screenings a success, drop us a line. We’ll be happy to help.